WELCOME EVERYONE,

I'M TANIA CAPEL!

and this is my personal portfolio - a creative who wears many hats!

Social Media Management  I  Consulting   I  Virtual Assistant  I  Travel Planner

I am currently based in the international hub of Germany, Frankfurt and have been very fortunate to live in 9 countries, 13 cities and 3 continents before this, for that reason adapting comes very easy to me and as a multi cultural child, I thrive in an environment that is diverse. 

 

With all my travel and experiences, I have served as a helpful role to those seeking inspiration, help, or advice. In 2019, I finally decided to own that role and be intentional about it and that is when I started offering services based on my passions and creativity. I founded Swahili Secrets with a mission to give back to the community, and help uplift people and companies for a greater good.

Virtual Assistant

I offer custom packages that are highly flexible to help your business runs much smoothly, using my organization and communication skills to help you stay on top of your tasks.

CV

Experience & Expertise

Dipl in Tourism Management with 6 years Int. hospitality experience in leading travel companies

Jan 2020 to present

Founder of Swahili Secrets

After living/travelling in 5 African countries and falling madly in love with one - Kenya, I decided to own the role and promote travel to Kenya by offering authentic tours and travel advice at Swahili Secrets. Additionally to promoting travel to Kenya, Swahili Secrets, also offers handmade African inspired accessories with profits that go back to helping the community in Kenya.

Feb 2017 - Dec 2019

User Support Rep. for USA and CA at trivago

Providing the best possible support via Email and phone to the English-speaking users in America and Canada and as a result rewarded the “Americas Best Customer Service 2019” by News Week in their Industry category

Oct 2016 - Dec 2016

Marketing and Communications at Healing Hotels of the World

Contacting hotels registered under the Healing Hotels of the World regarding booking requests and information. Updating, proofreading and improving the English version of the website whilst managing all Social Media networks with creative and innovative ideas

Sept 2015 - Sept 2016

English Language Assistant at Wall Street English

Maintaining an active role in ensuring Students' educational success and satisfaction with their English course through excellent teaching and customer service whilst mentoring and tutoring students as they progress through the Wall Street Institute learning method. Assist students to reach these objectives by providing motivation and feedback during the learning process and following up on Students throughout their course.

Projects

Social Media Projects

Charity Projects

Customer and Hospitality Service

Contact

Frankfurt, Germany

0049-15222432886

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